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VIDEO CASE STUDIES

Module Overview

Throughout this Cultural Competency package, we have talked about a range of factors relating to Aboriginal health and wellbeing, and the provision of services and supports to Aboriginal people, families and communities.

This Module discusses approaches to Aboriginal health and wellbeing from the context of the Aboriginal and non-Aboriginal service sector specifically and provides a more interactive approach to your learning journey, with three Video Case Scenarios for you to work through. Each scenario contains two videos and is followed by a set of multiple-choice questions for you to answer.

These will provide you with the more appropriate and inappropriate ways of engagement and interaction with Aboriginal patients and families.

Elements of these scenarios shall include but are not limited to, cultural safety, child protection, engagement, communication, stereotypes, bedside manner, judgement, respect, building rapport, health literacy, Aboriginal  identification, privacy, referrals, choices, the importance of family and community, compassion and empathy.

Learning Outcomes

For students to participate in a more interactive learning approach, that displays a range of key learnings from this package.

The key learnings include:

  1. To gain a greater understanding of the importance of cultural safety, no matter what the engagement circumstances.
  2. To understand the importance of health literacy, checking understanding and involving important family members when needed for further support.
  3. To become more culturally competent for working with Aboriginal people and their families in any health setting.
  4. To see and understand the importance of identifying Aboriginality appropriately, and how this information can be utilised.
  5. To understand the challenges for Aboriginal people accessing services and being treated in a culturally appropriate way.
  6. Understanding the importance of working with Aboriginal people in a non-judgmental way, through open communication, listening, and empathy.