Introduction to Aboriginal Cultural Competency Training

There are many and varied views of what cultural competency is across the globe, from one culture to another (Cross, Bazron, Dennis, Isaacs (1989). Towards A Culturally Competent System of Care, Volume I. Washington, DC: Georgetown University Child Development Center, CASSP Technical Assistance Center state that: 

Cultural competence is a set of congruent behaviours, attitudes, and policies that come together in a system, agency or among professionals and enable that system, agency or those professions to work effectively in cross-cultural situations.

The word culture is used because it implies the integrated pattern of human behaviour that includes thoughts, communications, actions, customs, beliefs, values and institutions of a racial, ethnic, religious or social group. The word competence is used because it implies having the capacity to function effectively.

Five essential elements contribute to a system’s institution’s, or agency’s ability to become more culturally competent which include:

  1. Valuing diversity;
  2. Having the capacity for cultural self-assessment;
  3. Being conscious of the dynamics inherent when cultures interact;
  4. Having institutionalized culture knowledge;
  5. Having developed adaptations to service delivery reflecting an understanding of cultural diversity.

These five elements should be manifested at every level of an organisation including policy making, administrative, and practice. Further these elements should be reflected in the attitudes, structures, policies and services of the organisation.  

This demonstrates how complex and multi-layered it is for any organisation, service or person to become and maintain cultural competence, and how dependent that level of competency is on the knowledge and practice of individuals.

When working with Aboriginal communities, families and individuals, it is critical that you understand our history, journey, and how it may have impacted on our communities through the generations to today, in health, education, employment and an array of other parts of our lives. We carry the experiences of the past with us, and this has resulted in various health and wellbeing conditions today.  You should also understand that Aboriginal people and communities are not one homogenous race, as we are made up of many nations and although there are many similarities, we are also quite different – one aspect of cultural competence is recognising that for all our similarities, we are not all the same.

Further, it is critical that you are able to use that type of insight to develop culturally appropriate and safe ways of working with Aboriginal people to improve or enhance their health and wellbeing needs.

Aboriginal Cultural Competency should be developed and delivered by Aboriginal people in an interactive/in person training setting where questions can be asked and answered. Nevertheless, there is always room for furthering your knowledge and education via online learning opportunities such as this now offered by the UDRH. We suggest that you use this as your introduction to Aboriginal Cultural Competency only, and once completed, you should continue your learning with a range of other learning opportunities such as interactive learning, completing training more specific to your role, working in and/or visiting Aboriginal organisations, reading, asking questions, seeking knowledge, yarning with Elders or through further study.

Before You Commence

Before you commence this package, (if you are a Melbourne University/Rural Health student or staff member), you are required to first complete the ‘Introduction to Rural Practice’ Online Training  and then can move into the four Modules that make up this localised Aboriginal Cultural Competency Training Package.

These modules should be completed in order. They contain educational information, practise videos, photos, YouTube/TEDX videos, links for further learning and questions for review at the end of each module.

Whilst this is not a mandatory learning package – you should understand that to work with Aboriginal children, young people, adults, Elders, families and communities today, it is critical that you have made an effort to further your learning in this field so as to understand the full realm of issues and challenges affecting Aboriginal lives today and can then provide culturally safe and appropriate services for our people.

I therefore encourage you to come on this journey with me to enhance your knowledge, so that you can make a ‘real’ difference for Aboriginal people in the Goulburn Valley and further afield.

Gaka Yawall Ngulla Yenbena Yorta Yorta Woka

Come walk with us the people on Yorta Yorta Country.

May your journey begin…….

Robynne Nelson

Consultant

Healing the Spirit Pty Ltd 2020