Introduction to Aboriginal Cultural Competency Training

Cultural Competency, Cultural Safety, Cultural Awareness, Cultural Compliance – Which is it?

From my 30 years of delivering this type of training, I am of the belief that it is a combination of all of these components. We can’t take one without the others, and each impacts the others. No ‘one’ heading encapsulates all the parts.

Today there are many variations on the original concept of Cultural Safety as developed by Maori Nursing students in New Zealand in the early 1990’s, at a time when they experienced and witnessed extensive racism and inequality in the health sector across the country for their people and communities.

Overtime this expanded to encompass the cultural safety needs of people of other cultures across the health sector. Then in February 2026 the Nursing Council of New Zealand released the updated cultural safety guidance for the nursing profession across New Zealand. You can refer to this document at the link as follows:

Te Tiriti o Waitangi, Māori Health, Kawa Whakaruruhau, Cultural Safety

Today, there are many and varied views of what Cultural Competence is across the globe, from one culture to another (Cross, Bazron, Dennis, Isaacs (1989).

Towards A Culturally Competent System of Care, Volume I. Washington, DC: Georgetown University Child Development Center, CASSP Technical Assistance Center state that: 

Cultural competence is a set of congruent behaviours, attitudes, and policies that come together in a system, agency or among professionals and enable that system, agency or those professions to work effectively in cross-cultural situations.

The word culture is used because it implies the integrated pattern of human behaviour that includes thoughts, communications, actions, customs, beliefs, values and institutions of a racial, ethnic, religious or social group. The word competence is used because it implies having the capacity to function effectively.

Five essential elements contribute to a system’s institution’s, or agency’s ability to become more culturally competent which include:

  1. Valuing diversity;
  2. Having the capacity for cultural self-assessment;
  3. Being conscious of the dynamics inherent when cultures interact;
  4. Having institutionalized culture knowledge;
  5. Having developed adaptations to service delivery reflecting an understanding of cultural diversity.

These five elements should be manifested at every level of an organisation including policy making, administrative, and practice. Further these elements should be reflected in the attitudes, structures, policies and services of the organisation.  

THE PAST – THE PRESENT – THE FUTURE

When working with Aboriginal communities, families and individuals, it is critical that you understand the PAST, PRESENT and FUTURE in relation to Aboriginal and Torres Strait Islander people, including colonisation, impact, and current affairs.

We Aboriginal people across the nation, are very similar, and yet, quite different, tribe-to-tribe, community-to-community, family-to-family, person to person. We are not one homogenous group. Aboriginal and Torres Strait Islander people have some similarities and many differences.

And now, I invite you to come on this journey with me to learn more, enhance your knowledge, and receive the guidance and support you need to make a ‘real’ difference for both Aboriginal and Torres Strait Islander people wherever you live, work and play. Online Education is not the be all – and end all. It is a great introduction, that should ultimately be followed up by face-to-face interactive learning.

Aunty Robynne Nelson

Managing Director

Healing the Spirit Pty Ltd 2026